fb77 apps Privacy Policy
fb77 apps fully explains here how your personal information is collected, stored, and kept secure.
Introduction and Scope
This privacy policy applies to all users of the fb77 apps platform. Please read it to make sure you are fully informed about how your information is used.
fb77 apps places the highest importance on protecting its users' personal information. When you use our website, mobile application, or any related service, you voluntarily share certain information with us. This document clearly describes how that information is handled.
This policy should be read alongside the fb77 apps Terms and Conditions, as both documents together define the legal relationship between you and us. Continuing to use our services means you agree to all the terms of this privacy policy.
This policy applies to all services, casino games, sports betting, live casino, and all other online activities operated under the fb77apps.cam domain. Any third-party websites or services are governed by their own privacy policies.
Important: If this privacy policy changes, we will post a notice on the platform. Continuing to use the service after a change means you have accepted the updated policy.
What Information We Collect
fb77 apps collects information in various ways and for various purposes. The types of information collected are detailed below:
2.1 Registration Information
When creating an account, you provide the following information:
- Full name (in Bengali or English)
- Date of birth — we verify that you are 21 years of age or older
- Mobile number and email address
- Bangladeshi National ID or passport number (for verification)
- Username and password (password stored in encrypted form)
2.2 Financial Information
Your payment details are required for deposits and withdrawals. For transactions via bKash, Nagad, Rocket, or bank transfer, we store the transaction reference number, the last four digits of the account number, and the transaction amount. Full payment card details or mobile banking PINs are never stored on our servers.
2.3 Gaming Activity Information
To improve your gaming experience and ensure responsible gaming, we keep the following information:
- Play history, bet amounts, and results
- Bonus usage details and wagering progress
- Session duration and gaming patterns
- VIP level information and cashback calculations
2.4 Technical Information
Certain technical information is collected automatically while you use the platform:
| Type of Information | Purpose |
|---|---|
| IP Address | Security verification and geolocation |
| Browser and device type | Ensuring optimal display |
| Cookies and session data | Maintaining login state |
| Page visit logs | Service improvement and analysis |
| App version and OS | Technical support and updates |
Purpose of Information Use
fb77 apps uses your information only for lawful and specific purposes. Personal information is not sold or transferred to third parties without your consent.
3.1 Service Delivery and Maintenance
Your information is used to manage your account, process transactions, activate bonuses, and provide customer support. Our support team can view your account history for 24/7 live chat and email assistance.
3.2 Identity Verification and Fraud Prevention
Identity verification is carried out for new accounts and large transactions to protect financial security and prevent money laundering. This process may involve the use of National ID or passport information.
3.3 Responsible Gaming Monitoring
Your gaming behaviour is analysed to identify unusual patterns that may indicate problem gambling. In such cases, we may recommend that you use the responsible gaming tools, such as setting deposit limits or taking a temporary account break.
3.4 Communication and Notifications
You are informed by SMS or email about important account activity notices, transaction confirmations, security alerts, and promotional offers. You can opt out of promotional messages at any time.
3.5 Service Improvement
Overall user behaviour is analysed to improve the website and app experience. This analysis uses statistical data rather than personally identifiable information.
Information Storage and Security
fb77 apps uses industry-standard technology to protect your information. All data is transmitted via SSL encryption and stored on secure servers.
4.1 Technical Security Measures
- TLS/SSL encryption on all connections
- Passwords stored using bcrypt hashing — no one can view the original password
- Financial information is kept in a separate encrypted database
- Regular security audits and vulnerability assessments are conducted
- Two-factor verification (OTP) is available
4.2 Data Retention Period
All information is retained while your account is active. Even after an account is closed, financial and transaction records are kept for a defined period as required by applicable law. After that period, data is securely deleted or anonymised.
4.3 Staff Access
Only authorised staff can view your information for specific reasons — such as customer support, payment verification, or investigation of suspicious activity. Every access is logged and unauthorised access is prohibited.
In the event of a data breach: If a breach occurs that affects your personal information, we will notify you in a timely manner in accordance with applicable law and take the necessary protective measures.
Sharing Information with Third Parties
fb77 apps does not generally share your personal information with third parties. However, sharing information becomes necessary in certain situations to deliver our services:
5.1 Payment Processors
Necessary financial information is shared with payment processors to facilitate bKash, Nagad, Rocket, and bank transfer services. These organisations follow their own privacy policies and use your information only to complete transactions.
5.2 Game Software Providers
Minimal technical information related to gaming sessions is exchanged with game developers including Pragmatic Play, Evolution, JILI, and PG Soft, as needed to run their games properly. Personal identity information is not shared in this context.
5.3 Legal Obligations
If we are required by applicable law in Bangladesh or by a court order to provide information, we will comply. Where possible, you will be notified in advance unless there is a legal reason preventing this.
5.4 Business Transfers
If there is a change to the business structure of fb77 apps (such as a merger or acquisition), your information may be transferred to the new entity. In that case, the new entity will be required to follow the same privacy standards and you will be given advance notice.
Cookies and Tracking Technology
fb77 apps uses cookies and similar technology to operate the website and app. Cookies are small text files stored on your device.
6.1 Essential Cookies
These cookies are required for basic website functions — such as maintaining your login state, managing security tokens, and storing balance information. Disabling these cookies may prevent the service from working properly.
6.2 Functional Cookies
These cookies are used to remember your preferences (such as language, theme, or display settings). They personalise your experience.
6.3 Analytics Cookies
Anonymous statistics about user behaviour are collected to monitor and improve service quality. Personal identity cannot be determined from this information.
6.4 Cookie Controls
You can disable all cookies other than essential cookies from your browser settings. However, this may limit some features of the service. To learn more about cookies or if you have any issues, please contact our support team via live chat.
Your Rights and Controls
fb77 apps believes you should have full control over your personal information. Your main rights are described below:
7.1 Right to Access Information
You may request a copy of your personal information held by us at any time. Send the request by email and we will provide it within a reasonable time.
7.2 Right to Correct Information
If your account contains incorrect or outdated information, you can correct it through account settings or via support. Verification may be required for changes to identity-related information.
7.3 Right to Delete Information
You may request to close your account and have your personal information deleted. However, certain records must be retained for a set period due to financial and legal obligations.
7.4 Right to Object to Processing
You have the right to opt out of marketing communications. Contact our support and we will stop sending promotional messages. However, transaction and security notifications cannot be turned off.
7.5 How to Exercise Your Rights
To exercise any of the above rights, contact us via 24/7 live chat or email. We provide assistance in both Bengali and English. We will make every effort to fulfil standard requests.
Support Email: [email protected] — you can send any privacy-related requests to this address.
Age Restrictions and Child Protection
All services on fb77 apps are strictly for persons aged 21 or older. We do not intentionally collect any information from minors.
Age is verified at registration and identity documents may be requested in suspicious cases. If a person registers with a false age and this is later proven, that account will be closed immediately. More details on this matter can be found on our About fb77 apps page.
If you become aware that a minor is using our platform, please notify our support immediately. This is very important for us and for society.
International Transfer of Information
To operate our services, your information may in some cases be processed on servers outside Bangladesh. We put strict contractual arrangements in place to ensure equivalent privacy protection in such cases.
Game servers for providers such as PG Soft, JILI, or Evolution may be located in various countries. We have data processing agreements with these organisations that ensure the protection of your information.
Policy Changes & Contact
fb77 apps may change or update this Privacy Policy when needed. For significant changes, we will post a notice on the platform and notify you at your registered email. The date of the change will be shown under the "Last Updated" section at the top of this page.
If you have any questions or complaints about this policy or your information, please contact our support team directly. We are available 24 hours in both Bengali and English. For general questions, you can read our FAQ page, where answers to many common queries are provided.
Contact: For all privacy-related requests and questions, use our live chat or email us at: [email protected]